The Back to School customer creates a great opportunity to deliver customer service beyond what normal service may look like. Why? The customer, usually mom with the kids, wants – scratch that! – NEEDS you to solve their shopping problems. Problems? Oh yeah, numerous problems. Kids have grown a size over the summer in clothes [Continue]

Peak Back to School shopping has arrived in some markets and others will be “gearing up” soon. A key strategy for success is close to open. “Close to open” simply means that you leave the store at night ready to open for business the next day. When the gate goes down and the lights are [Continue]

The Back to School Tax Free shopping begins this weekend in Mississippi. Fifteen additional states will hold Tax Free Holiday shopping days in August with the bulk of those happening August 6, 7 and 8. The states holding Tax Free Holidays this year are: Alabama, Connecticut, Florida, Illinois, Iowa, Louisiana, Maryland, Mississippi, Missouri, New [Continue]

So how many cashiers do you need? There’s an app for that! Well, not really, but there is a formula that you can use. You will see in the example that the store is expecting to do $4000 in sales that hour which is approximately 100 transactions. If it takes an average of 2 minutes [Continue]