Did you just shudder at the thought of mixing your Social Media and work OR at the extra workload it might create? That’s good. Social Media can be scary mixed with your work peeps; however, can we find a way to leverage these communication vehicles for our retail teams and actually reduce our workload while [Continue]

Did you just shudder at the thought of mixing your Social Media and work? That’s good. Social Media can be scary mixed with your work peeps; however, can we find a way to leverage these communication vehicles for our retail teams? I think we can all agree that this is the now and the future. [Continue]

As technology invades our world in every way, innovations continue to surface and change the way we live, learn, communicate, read, and SHOP. Here comes “Shopkick”. There’s an app for that! Shopkick is a new application for iPhones (Android Fall 2010). It is pretty cool stuff. Shopkick has several big name retail companies signed [Continue]

Please check out the Quotes and Inspirational Stuff page. It has been updated with a lot of new quotes to inspire your greatness. Enjoy! “The price of greatness is responsibility.” Winston Churchill Share on Facebook [Continue]

HUGE LINES! The mall was electric with energy as the young and old waited for their first peek at the next generation Disney Store. The new Disney store concept opened in LA at the Shops at Montebello on Tuesday, June 22, 2010. As I write this there are long lines at Apple as well for [Continue]

Father’s Day week is big business. Are your teams ready to maximize the business? Traffic will be brisk and it is not all about Dad. As with any great holiday, store traffic will benefit from a variety of shoppers. The top customer will be on a mission to find a great Father’s Day gift. With [Continue]

  Check out this article by Angela Elder (I worked with her on a Customer Service Certification project for the NRF) on the power of DECA. I worked with Mike Marchetti at Champs Sports and he is a top notch leader and mentor. Many of you have worked with DECA through the years. Take another [Continue]

While riding on a plane enroute to a company convention, I struck up a conversation with a young man seated next to me. I asked him where he was going and he said he worked for Aeropostale and that he was going to an awards meeting given by the company for its outstanding employees. I [Continue]

This is a terrific article from OPEN FORUM written by Steve Strauss. Please read and take heed. It’s a great message. It makes me crazy to read poorly written emails. Social media blending with business friends is dangerous. So many holes to fall in today with so many ways to communicate quickly which creates a [Continue]

Here they come! Really? Many of us thought they were already here. Retailers are scrambling to compete. How do they do that at those prices? F21 has changed womens / girls apparel retail dramatically the last few years. Major retailers have struggled to change with it. Abercrombie & Fitch, American Eagle, Gap, Aeropostale have all [Continue]

Social Media has become such a huge part of our lives both professionally and personally. It has made such a huge impact on us. Linked In, Facebook, and Twitter are the most popular and used social sites. I can not say enough amazing things about these vehicles; however, there is DANGER too. Check out this [Continue]

Everyone is talking about the hit show “UNDERCOVER BOSS”… for good reason. The big guys coming out of their offices and mixing it up with the little people – on all levels – doing the work. How sweet is that? In retail, we have always known the value of getting the executives out of their [Continue]

There are so many important lessons from this recession but what no else is talking about is YOU. How has it impacted you and your family? How do you need to respond? What have you learned or should you learn from this time in our lives? There are some key lessons that I want to [Continue]

Hello everyone!  I am so glad to be here and thrilled that you stopped into www.dailyvoicemaildealio.com.  Just call “DVD” your personal virtual retail coach. Retail is hard stuff right?  You are managing multi-million dollar businesses as Assistant Managers, Store Managers, District Managers or just on your own.  This is big stuff [Continue]